Cybercor Solutions provides IT support for businesses in the greater Fort Lauderdale and surrounding areas. Our objective is to remove the frustration of Sr. Executives and Business Owners by being their local IT department.

Our main IT discipline is wrapped around the Solutions365® philosophy.
Solutions365® is the smart and comprehensive support of Business IT wrapped up in an affordable package. Solutions365® offers the resolve of the Service Desk, the speed of On-site Support, the vigilance of ProActive IT, the wisdom of IT Consulting and the great savings of Fixed Cost. We treat our clients as the only VIP so they can relax, grow sales and focus on the core business; not IT.
Below are the features of Solutions365®

Service Desk

Service Desk solves problems and answers questions – quickly and affordable.
Key Features of Service Desk

24/7/365 coverage capability
Knowledgeable, certified US-based in-house staff
Multi-technology support
Ram Up / Down as needed
Rollover (Rollover unused service hours up to 60-days)
Fixed-Cost per month
Complete trouble ticket tracking and reporting solution
Optional shared operational control with your in-house help desk team
Average speed to answer a call within 20 seconds: 95%
Level 1 first call resolution rate
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On-site Support

Not all service calls can be resolved remotely. Cybercor Solutions will speedy deploy the field agent that is assigned to your account to resolve your Business IT needs.
Key Features of Onsite Support
40 minutes or less on-site emergency response
Advance IT support
Multi-technology support
Complete trouble ticket tracking and reporting solution

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ProActive IT

ProActive IT manages business technology while ensuring vital computer services are available for users. It is a combination of best practices, remote management, advance alerts, service desk and resolutions.
Key Features of Proactive IT
Maximum Uptime
24/7/365 Early detection monitoring & alerting
Advance self healing technology
4hr/2hrs on-site guaranteed emergency response
Rollover (Rollover unused service hours up to 60-days)
Preventative maintenance
Redundant critical systems and components
Business intelligence service
On-site spares
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IT Consulting

Our consultants have an in-depth understanding of how the back office works. This experience ensures they deliver your project with the highest standards.
Key Features of Consulting
Best practice reviews
Deployment services
Infrastructure design
Performance improvement
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Fixed Cost

Our fixed cost option is a pre-paid professional IT service solution (aka: block time) that enables you to easily budget your IT support expenses.
Key Features of Fixed Cost
Reduce service cost
Zero-CAPex Investment
Reduce TCO by up to 40%
Predictable, pay-as-you-go pricing

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Take the right step and get help now by contact us or call us at 954-603-1290

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